Home » Survey Training Handbook for CNAs: Your Lifeline for Survey Success by Cindy Frakes
Survey Training Handbook for CNAs: Your Lifeline for Survey Success Cindy Frakes

Survey Training Handbook for CNAs: Your Lifeline for Survey Success

Cindy Frakes

Published February 28th 2003
ISBN : 9781578392513
Paperback
40 pages
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 About the Book 

Survey Training Handbook for CNAs: Your Lifeline for Survey SuccessYou need an easy and effective way to inform frontline staff about what they need to know reagrding surveys and how the survey process relates to their job. This user-friendlyMoreSurvey Training Handbook for CNAs: Your Lifeline for Survey SuccessYou need an easy and effective way to inform frontline staff about what they need to know reagrding surveys and how the survey process relates to their job. This user-friendly handbook, Survey Training Handbook for CNAs: Your Lifeline for Survey Success, was created to explain simply what role CNAs play in the survey process.STAFF WILL LEARNYour employees will learn how to react when surveyors are in the building and how the regulations affect their specific jobs. These handbooks are perfect for nursing homes, like yours, to use during orientation and as a refresher when youre within your survey window.TOP 5 REASONS YOU NEED THIS HANDBOOKThis handbook will quickly become your most-used training resource because it:IS READER FRIENDLY. This handbook is written in plain, simple terms so frontline staff can fully grasp what is expected of them in the survey process.PROVIDES many practical tips that are easy to remember and that will help staff ace the survey process.GIVES a quick overview on key issues that surveyors will focus on, including what staff need to know about safety, handwashing, glove use, preventing resident abuse, and how to respect resident rights.EXPLAINS the nursing home regulations and tells your employees what it all means in terms of how they do their jobs on a day-to-day basis.LISTS commonly-asked questions that staff should be prepared to answer, gives tips on how to answer a surveyors questions, and explains what staff should do if they go blank and cant think of the correct response to a surveyors question.